Sky Trade help centre
Straight answers about money, accounts and trading on Sky Trade — including what we do not offer.
Trust and contact
- Is Sky Trade safe? An honest look at what it is and isn't
What Sky Trade is, what it is not, how deposits and withdrawals work, which security measures exist and what the real risk of trading is.
- Sky Trade partner program: RevShare tiers, payouts and rules
How the Sky Trade partner program works: separate partner site, RevShare from 50% to 80%, sub-partners, daily accrual, payouts and responsible promotion rules.
- How to contact Sky Trade support and get a fast answer
Sky Trade support is a live chat inside the platform, answered by people. Where to find it, what to include, attachments, reply times and safety rules.
Deposits and withdrawals
- How to deposit on Sky Trade with crypto, step by step
Deposit to your Sky Trade real account with USDT or another coin: choosing the network, minimums, memo/tag, partial payments and wrong-network mistakes.
- How withdrawals work on Sky Trade: requirements, limits, review
What you need to withdraw from Sky Trade, supported networks, limits, the new-address hold, request statuses, manual review and active bonus rules.
- Sky Trade minimum deposit, trade limits and withdrawal limits
All Sky Trade limits in one place: minimum deposit by network, maximum deposit, stake range, expiry times, open trades and withdrawal limits.
- Sky Trade fees: what you pay and the real cost of trading
Sky Trade charges no deposit or withdrawal fee. Here is what network and exchange fees cost, and why the payout below 100% is the real price of trading.
- Sky Trade bonuses and promo codes: wagering rules explained
How Sky Trade deposit bonuses and promo codes work, what counts toward wagering, one active bonus, forfeiting, level codes and why a bonus is not free money.
Trading
- Safe trade on Sky Trade: how the loss-refund perk works
Safe trade returns your stake if a protected real trade loses. Who gets it, stake caps by level, how to switch it on and what does not qualify.
- Payout percentage on Sky Trade: what it is and why it changes
What the payout % means on Sky Trade, why it differs between instruments and drifts over time, OTC leaders, the 92% cap on market pairs and the Orbit boost.
- Market closed on Sky Trade: why a pair can't be traded right now
Why a market forex pair can't be traded on Sky Trade — weekends, holidays, feed delays — plus the 30-second minimum expiry, unavailable instruments and OTC.
Account and security
- Does Sky Trade require KYC? Verification and email confirmation
Sky Trade currently asks for no identity documents. The only check is email confirmation, needed for withdrawals. How to confirm, resend, and stay secure.
- Sky Trade trader levels: Start to Orbit, perks and monthly reset
How Sky Trade trader levels work: thresholds by monthly real deposits, perks of each level, the monthly UTC reset and how Orbit is granted by application.
- Sky Trade app: how to add it to your iPhone or Android home screen
Sky Trade has no App Store or Google Play app. How to add the web app to your home screen on iPhone and Android, what it can and can't do, and fake apps.
- Can't log in to Sky Trade? Password reset and login fixes
Fix Sky Trade login problems: forgotten password and the 1-hour reset link, missing emails, captcha, too many attempts, suspended or blocked accounts.
- How to keep your Sky Trade account secure
Practical security for your Sky Trade account: a unique password, a protected email, spotting phishing and fake sites, and what the platform does for you.
- How to delete your Sky Trade account
Steps to delete your Sky Trade account in Profile, what must be done first, why deletion is irreversible and what happens to your data afterwards.
How to buy USDT
- How to buy USDT and deposit it to Sky Trade
What USDT is, why Sky Trade accepts crypto only, which networks and minimums apply, how to choose a buying method and the safety rules that matter most.
- How to buy USDT on Binance P2P and send it to Sky Trade
Step by step: buy USDT on Binance P2P with a local payment method, pick a reliable merchant, avoid common scams and deposit the USDT to Sky Trade.
- How to buy USDT on Bybit P2P: filters, advertisers and deposit
Use Bybit P2P filters to find a reliable advertiser, pay with your local method, settle disputes properly, and then deposit the USDT to Sky Trade.
- How to buy USDT with Pix in Brazil and deposit it to Sky Trade
Two ways to buy USDT with Pix: on a P2P marketplace or via a BRL deposit on an exchange. How to spot a fake comprovante and send USDT to Sky Trade.
- Buying USDT with Mercado Pago on P2P: a practical guide
How to pay for USDT with a Mercado Pago account on P2P marketplaces, what to put in the transfer reference, how to spot fake screenshots, and depositing to Sky Trade.
- How to buy USDT on Bitso and withdraw it to Sky Trade
Verify a Bitso account, fund it in local currency (for example via SPEI in Mexico), buy USDT and withdraw on a network that Sky Trade also accepts.
- Paying for USDT with Kaspi on P2P marketplaces (Kazakhstan)
How to use a Kaspi transfer as the payment method when buying USDT on a P2P marketplace in Kazakhstan, what to check before paying, and how to deposit to Sky Trade.
- Paying for USDT with a Monobank card transfer on P2P (Ukraine)
How to pay for USDT with a Monobank card transfer on P2P marketplaces, bank-side cautions about third-party payments and card blocks, and depositing to Sky Trade.
Practise first, then decide
Every Sky Trade account comes with a $10,000 demo balance on the same prices and payouts as the real account. Create an account or read how the demo works.